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Having Difficult Conversations

How to approach those difficult discussions with colleagues

  • 845 British pounds
  • On-Site (Client)

Course Details

This is probably one of the least popular activities for a people manager and the risk of not tackling a concern about an employee quickly is that it can exacerbate the situation and have a ‘knock on’ effect for team morale, organisational performance and a risk of losing clients. As a result of this workshop, participants will understand: How to prepare for a difficult conversation. How to structure the discussion. The line of questioning to enable an open dialogue. How to end the conversation on a positive note. What next steps to take following the discussion. Duration: ½ day

Cancellation Policy

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