Conflict Management (1 Day) On-Site

Course Details

If no dates are available, please contact the office on 01782 438813 for our next dates. Provides employees with conflict resolution strategies and techniques to be utilised when managing conflict within the workplace. The reduction of conflict within the workplace can improve both motivation and productivity of employees whilst reducing stress and absenteeism. 👉 Course Contents Recognise the factors that cause escalation of conflict Maintain composed and in control when responding to conflict and aggression Use strategies and tools to manage and reduce anger Perform a dynamic risk assessment Identify the importance of recording and debriefing

Cancellation Policy

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Contact Details

• You Can Do It .Training, Birches Head Road, Birches Head, Stoke-on-Trent, UK

  01782438813

  hello@youcandoit.training